Mozaic is an independent consultancy, we enable IT and Digital leaders to assess and improve their strategy, delivery and operations.
We work collaboratively with our clients to design and implement transformational change and drive radical improvements in business agility and performance.
Our deeply experienced team makes us the partner of choice for Operating Model design and implementation. We use proprietary IP and proven models to accelerate and de-risk change and implement tooling and automation to enable frictionless delivery.Learn More About What We Do
We help create future ready organisations that deliver outstanding customer experiences
We transform operating models to drive business agility and enable continuous delivery of value
We implement automation tooling to create frictionless processes
Increasingly, organisations are looking to product-based operating models to better align technology delivery with business functions and meet demanding customer needs, but many fail to achieve the desired outcomes. This paper looks at the opportunities and challenges presented by the new model and discusses the areas that must be addressed if the full potential of the change is to be realised.
As businesses adapt to meet increasing customer demand and gain competitive advantage, so the need to drive the velocity of change within IT increases. This paper looks at the key foundational changes organisations can make to improve IT delivery and achieve increased customer focus.
Most organisations are suboptimal in their management of technology delivery. When engaging suppliers they look to squeeze margins as a way of driving down costs but this often leads to poor quality of service. The alternative is to standardise services, simplifying procurement and management, and reducing duplication. In this way radical cost savings can be made whilst improving service quality.