09 September 2025 – LONDON – Halo, the independent leader in Enterprise Service Management (ESM), has announced “$1M Forever,” a bold new enterprise package that guarantees organisations predictable, fixed ESM licensing costs for life. The programme
promises faster deployments, greater agility, and an end to the spiralling licensing fees and restrictive contracts.
Why Now?
Many large enterprises are trapped in seven-figure contracts with incumbent platforms –
facing spiralling licensing costs, slow project rollouts, and inflexible terms. Halo’s $1M
Forever programme directly addresses these pain points:
- Transparent, fair pricing, predictable $1M ACV forever
- Deployment a lot faster than you think – major enterprise rollouts delivered in unprecedented timeframes
- True partnership with long-term alignment built on measurable outcomes and
continuous value delivery - Flexible contracts – leave any time without penalty
- Generous Innovation Grant for complete funding to cover the migration from the
incumbent platform - No payments until migration has been completed and the current contract has
expired
A Select Opportunity
$1M Forever: Halo’s Enterprise Revolution is exclusively available to organisations with over 20,000 employees or more than 1,000 service agents. Entry is strictly on an ‘apply-to-join’ basis, ensuring early adopters receive unrivalled focus and influence over Halo’s roadmap.
Participants will benefit from:
- Forever-pricing locked at $1M ACV, no hidden fees, no upsells
- Deployment a lot faster than you think with proven capability to stand up enterprise- scale service management in record time
- Bespoke integration and security configurations
- Direct influence over Halo’s innovation priorities
- Migration funding via the Innovation Grant to ease transition and accelerate value realisation
As a trusted Halo implementation partner, Mozaic can help organisations unlock the full potential of Halo. With extensive experience in complex, large-scale enterprise environments, tailored guidance, and best-practice support, Mozaic ensures faster deployments, stronger adoption, and measurable business outcomes, helping enterprises get the most out of this game-changing opportunity.
Paul Hamilton, CEO and Founder of Halo commented:
“This is a once-in-a-generation opportunity to reset how enterprises think about service management. By locking in predictable pricing for life and providing a generous Innovation Grant to cover the heavy lifting of migration, we’re giving our early enterprise customers both the confidence and the means to break free from restrictive, overpriced legacy platforms.”
Mike Buck, CEO of Mozaic commented:
“Halo’s $1M Forever programme presents a remarkable opportunity for enterprises to completely rethink service management. For organisations burdened by spiralling costs, slow deployments, and low adoption, this initiative offers a clear path to transform how services are delivered across the business.
Together with Mozaic’s enterprise delivery expertise, organisations can unlock faster deployments, higher adoption, and tangible business outcomes, all with predictable, sustainable costs for the long term, empowering enterprises to drive lasting impact across their organisations.”
– ENDS –
Exclusivity with Purpose
By limiting the number of “$1M Forever” customers, Halo ensures every early participant receives dedicated attention, premium resources, and the ability to shape the future of Enterprise Service Management alongside Halo’s leadership team.
About Halo
Halo is a privately-owned, founder-led SaaS company redefining Enterprise Service Management. Built around the principles of transparency, fairness, and long-term partnership, Halo empowers organisations to deliver better services, faster, without the constraints of legacy vendor models.
About Mozaic
Mozaic is an award winning specialist consultancy and a partner of choice for organisations seeking to improve their strategy, delivery, and operations. With a collaborative approach that blends deep expertise and practical innovation, Mozaic helps clients rapidly assess challenges, co-design solutions and operating models, build internal capability, and accelerate delivery through proven methodologies and toolkits. The transformation Mozaic enables goes beyond change, it’s about empowering teams for sustainable growth. More than 100 leading businesses have partnered with Mozaic to deliver real-world outcomes and ensure they are Future Ready.
Press Contacts
George Tresnan, Head of Marketing at Mozaic
George.tresnan@mozaic.net