About Us

An award-winning specialist consultancy and partner of choice for organisations looking to improve their strategy, delivery and operations.
Who We are

The Operating Model Experts

We are an independent consultancy that supports leaders to assess and improve strategy, delivery and operations.  

We work collaboratively alongside our clients to design and implement radical improvements in performance and agility, using automation, tooling and by delivering new ways of working.

Our experienced team and proven capabilities make us the partner of choice for transformational Operating Model design and implementation.

Services

The skills we bring, the methods we apply and the outcomes we achieve.

Projects

The work undertaken, the challenges solved and the impact we delivered.

Industries

The industries we serve, insights we bring and the outcomes we enable.

Insights

The perspectives, expert analysis, and insights on the issues that matter.

Our Journey So Far

The Road to Becoming the Operating Model Experts

Mozaic was founded in 2013 with a simple mission to support organisations become Future Ready with the right Operating Model. Whilst technologies and trends come and go, Future Ready organisations are enabled to embrace change.

 

Since our formation, we have worked with hundreds of clients across all major industries to redefine their strategy, drive agility, improve service performance, and leverage technology evolutions.

 

Our people bring deep expertise and outstanding consulting ability to all engagements, using our library of robust models and frameworks to build the right solution for each client’s requirements.

 

Our approach is collaborative, agile and sustainable – Mozaic consultants lead by example, ensuring client teams are fully equipped to reap the benefits of our work long after an engagement has concluded.

 

True to our heritage, we remain passionate about the power of an effective Operating Model and believe we have undertaken more design and transformation programmes for organisations than anyone else in the UK.

Shaping a Better Future

Our Commitments

We believe that business has a responsibility to deliver more than results, it should contribute positively to people’s lives, the communities we operate in, and the environment we all share. That’s why we are dedicated to acting responsibly in every aspect of our work, from how we run our firm to how we support our clients.

We strive to foster an inclusive culture where individuals can thrive, to use our expertise in ways that strengthen society, and to minimise our impact on the planet while helping others do the same. These commitments guide our decisions, shape our partnerships, and inspire us to deliver meaningful change alongside measurable impact.

A record of distinction

Awards & Certifications

Our work has been recognised across the industry, earning awards that reflect our commitment to innovation, excellence, and delivering measurable impact for our clients and the wider community.