We help you to discover your IT future

Mozaic is an independent consultancy, specialising in service integration and management. We offer client-side advice and operational support, always acting impartially to best serve our client’s needs.

The strength of our model and frameworks—and the quality and experience of our people—means we build confidence and deliver fast.

We are collaborative and hands-on, and we bring a wealth of experience and robust analytical techniques to build the case for change.

All of which means our clients and their IT teams are prepared for the future.

Meet the team

David Courtley
Director and Co-Founder

David has helped build and lead some of the world’s largest and most complex IT Services organisations.

Steve Tuppen
Director and Co-Founder

Steve is recognised as a leading expert in Service Integration and has helped many IT leadership teams define and drive transformational change, using his 20+ years of consulting experience.

Jon Shires
Consulting Director

Jon has strong operational experience and has built and led Service Integration capabilities in various organisations.

Matt Gray
Consulting Director

Matt has over 15 years experience of leading the delivery of critical, complex and highly secure technical services, with expertise in programme delivery, operations management and service architecture. He is a highly-experienced leader with strong track record in cultural change and organisational transformation.

Steve Jeffree
Consulting Director

Steve is an experienced Consulting Director with a wealth of experience advising clients across industry sectors on their IT strategy, sourcing and digital transformation. He has also been a senior level CIO, delivering transformative change in a number of different organisations.

Aileen Coull
Commercial Manager and Company Secretary

Aileen manages all aspects of the Mozaic office team and oversees our Resource Management.  If you are interested in joining the Mozaic team, please contact Aileen

Alham Abawe
ServiceNow Developer

One of our team of Graduate ServiceNow Developers.

Andy Giles
Business Development Director

Andy builds relationships across our market and ensures our capabilities and experience translate into compelling business propositions which add real value

Chris Rothwell
Senior IT Service Manager

Chris is a versatile Prince2, Agile and ITIL qualified Service Manager with Service Design and Transition

Colin Craig
Principal Consultant

Colin is an experienced Commercial and Service Architect

Harish Jain
Graduate ServiceNow Developer

One of our team of Graduate ServiceNow Developers.

Ike Ibekwem
Principal Consultant

Ike is an expert Process Architect and Service Management specialist

Jamal Parekh
Principal Consultant

Jamal is an expert Process Architect and Service Management specialist

John Allnutt
ServiceNow Developer

One of our team of talented ServiceNow Developers.

John Sheard
Senior Project Manager

John is a Senior Project Manager with a background in Business Change and Transition and qualified in Agile, PRINCE2 and MSP

Mahesh Halai
Principal Consultant

Mahesh is an expert Process Architect and Service Management specialist

Mark Curry
Principal Consultant

Mark is an analytical thinker with proven success in leading change and has a real passion for Service Management excellence

Martin Jones
Principal Consultant

Martin is a Principal Consultant specialising in; IT commercial management, service integration design and transition & operation

Maymun Hashim-Subhan
ServiceNow Developer

One of our team of Graduate ServiceNow Developers.

Michael Knight
Principal Consultant

Michael has over fifteen years’ experience in a variety of roles within IT covering architecture, design and operations

Monica Sood
Senior Business Analyst

Monica is an exceptional ServiceNow Business Analyst

Phil Green
Principal Consultant

Phil is an expert in the CMDB field.

Phil Haigh
Principal Consultant

Phil has extensive experience of IT services working for various organisations in senior commercial, service management, service transformation and service transition roles

Phil Jenkins
Principal Consultant

Phil is an expert ITSM Solution Architect

Ricky Raithatha
ServiceNow Developer

One of our team of talented ServiceNow developers

Sam Wood
Principal Consultant

Sam is an experienced IT services practitioner with over 15 years’ operational experience in public and private sector organisations.

William Blakeman

Will has a strong analytical capability, a detailed understanding of the key financial drivers in IT delivery and builds robust business case creation for Mozaic’s clients

With unparalleled experience in the public and private sectors, Mozaic brings together a unique mix of consulting and operational expertise. As pioneers in service integration, we have the right skills to ensure our Client's IT organisations evolve to meet the needs and expectations of their customers.

Our team can help you with, amongst other things; service strategy and design, financial assessment and business case definition, process design, sourcing advice, commercial and contract management, operational management, cloud skills and tooling design and implementation.