Viewpoints and Capabilities

Download our thinking about the future, and how you can prepare for it.

  • 17.04.2020

    Addressing IT Cost Challenges Whilst Ensuring Future Fitness

    In these difficult times efficient, effective and business-aligned IT is vital. Many organisations need to take action to rapidly make savings, whilst ensuring core capabilities are protected, flexible and ready to support growth in the future. This paper explores the actions you can take now to address cost pressures while establishing a platform for future growth.

  • 26.02.2020

    Increasing IT Agility in Higher Education

    An effective IT function and robust Digital Strategy are key to the longer term success of Higher Education Institutions, and the focus is now on transforming their technology functions to embrace a more Digitally orientated operating model that balances agility and control. Mozaic have worked with numerous Universities in the UK, and explain here what to prioritise and where to focus.

  • 18.12.2019

    Measuring Friction

    Time spent in managing the flow of work across an IT Enterprise, rather than delivering actual change typically accounts for over 20% of an organisation’s effort. This paper explains how by connecting portfolio management, change and operate activities in a seamless flow of work, we can measure the level of Friction between organisation silos, with a view of improving productivity.

  • 12.07.2019

    Cloud – The Hybrid Myth

    Many organisations are implementing partial shifts to public cloud environments, retaining on premise (private cloud) components for various reasons. Maintaining a hybrid model adds cost, complexity and risks to an IT eco-system. Mozaic believes that in almost all cases organisations will benefit from going “all in” with public cloud

  • 13.06.2019

    Cloud Management

    Public cloud services are a fundamental part of the shift towards a digital delivery and operating model. This paper explains the key steps you should take to make that shift successful while maintaining effective control over service delivery and increasing the pace of change.

  • 04.03.2019

    DSM Automation and Tooling Whitepaper

    Aligning DevOps, ITSM and other tooling is the key to achieving frictionless delivery. This paper explains how to connect portfolio management, change and operate activities in a seamless flow of work.

  • 26.02.2019

    Leading Culture Change Whitepaper

    Creating an Unstoppable IT Organisation: The Ten Essentials.

  • 16.03.2018

    The Dynamic IT Organisation

    Since technology became a fundamental part of every business, there have been numerous attempts to structure the IT organisation, often flip-flopping between business alignment and standardisation across the enterprise.

  • 23.08.2017

    Accelerating Automation

    Mozaic’s Accelerating Automation whitepaper appeals because it is a still, small voice of reason amongst a lot of noisy bellowing” – Dr. Katy Ring, Research Director Cloud & IT Services, 451 Research

  • 23.08.2017

    Digital Service Management

    Melding Digital Delivery with more traditional Service Management without blunting the edges of both. This paper outlines a new approach to achieving this at enterprise scale.

  • 17.01.2017

    Disaggregation of delivery

    How best to deliver a disaggregated delivery model.

  • 30.12.2016

    Agile Service Management

    How to drive agility through a new style of Service Management.