Automation Practice

Who we are

We are Mozaic’s specialist practice in automating business and IT processes including Robotic Process Automation and Artificial Intelligence. We are fully independent – unlike the BPO and ITO players who have a stake in slowing the rate of automation. We have a respected, multi-disciplinary delivery team who are practical, operationally focused and collaborative.

What we do

Mozaic delivers significant cost savings to our clients by increasing the efficiency, quality and compliance of business and IT processes. We enable full digital transformation by automating the processes that underpin the digital front-end presentation layer. We accelerate the rate of automation in our clients’ businesses with end-to-end delivery from strategy to business benefits delivery. We provide independent advice on optimum technology options and combinations for each automation implementation.

How we deliver

We perform rapid automation assessment to determine: which processes to automate and to what extent; the benefits case; the logical order for implementation; what automation tools to use. Then we accelerate delivery by designing and delivering proof of concept and pilot projects to test operational feasibility. We roll out production programmes to transform the business process and IT service estate, and operate and support the bots that we build and test for you.


John Wright
Tel: 0203 709 1625

  • 21.10.2021

    Accelerating Automation

    Mozaic’s Accelerating Automation paper appeals because it is a still, small voice of reason amongst a lot of noisy bellowing” - Dr. Katy Ring, Research Director Cloud & IT Services, 451 Research