Royal Sun Alliance

Royal Sun Alliance

RSA, the international insurance group, asked us to help them move their global IT services to a new outsourced supplier. Using our detailed service model, we quickly designed RSA a new service framework, before developing the commercial and service definitions which were agreed with their new suppliers. Our subsequent transitional and operational support ensured that the benefits of the new model were fully realised.

RSA, the international insurance group, asked us to help them move their global IT services to a new outsourced supplier. Using our detailed service model, we quickly designed RSA a new service framework, before developing the commercial and service definitions which were agreed with their new suppliers. Our subsequent transitional and operational support ensured that […]