Home Office

Home Office

We have been working with the Home Office, one of the largest of the UK government’s departments, for over three years, supporting its IT transformation programme. Having assessed its entire IT estate, we helped to devise and implement an entirely new operating model, based on building a strong, in-house service integration capability, rather than relying on several large, outsourced contracts. This has enabled the Home Office to take greater control of its IT operations, and integrate services from a wider range of suppliers – leading to a reduced cost base and greater agility.

We have also developed and implemented the detailed process and organisational design for the new service integration function, and supported it by delivering: its tooling strategy and design; commercial frameworks for working with suppliers; and service desk design and procurement.

We have been working with the Home Office, one of the largest of the UK government’s departments, for over three years, supporting its IT transformation programme. Having assessed its entire IT estate, we helped to devise and implement an entirely new operating model, based on building a strong, in-house service integration capability, rather than relying […]