Viewpoints and Capabilities

Download our thinking about the future, and how you can prepare for it.

  • 16.03.2018

    The Dynamic IT Organisation

    Since technology became a fundamental part of every business, there have been numerous attempts to structure the IT organisation, often flip-flopping between business alignment and standardisation across the enterprise.

  • 23.08.2017

    Accelerating Automation

    Mozaic’s Accelerating Automation whitepaper appeals because it is a still, small voice of reason amongst a lot of noisy bellowing” – Dr. Katy Ring, Research Director Cloud & IT Services, 451 Research

  • 23.08.2017

    Digital Service Management

    Melding Digital Delivery with more traditional Service Management without blunting the edges of both. This paper outlines a new approach to achieving this at enterprise scale.

  • 17.01.2017

    Disaggregation of delivery

    How best to deliver a disaggregated delivery model.

  • 30.12.2016

    Agile Service Management

    How to drive agility through a new style of Service Management.