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Since technology became a fundamental part of every business, there have been numerous attempts to structure the IT organisation, often flip-flopping between business alignment and standardisation across the enterprise.
Mozaic’s Accelerating Automation whitepaper appeals because it is a still, small voice of reason amongst a lot of noisy bellowing” – Dr. Katy Ring, Research Director Cloud & IT Services, 451 Research
Melding Digital Delivery with more traditional Service Management without blunting the edges of both. This paper outlines a new approach to achieving this at enterprise scale.
How best to deliver a disaggregated delivery model.
How to drive agility through a new style of Service Management.